SHIPPING & RETURNS
SHIPPING AND DELIVERY
The Seller ships worldwide.
Shipping and delivery are operated by couriers and post offices. Shipping fees vary on the country of origin of the Consumer. Shipping fees are clearly indicated on product pages and summarised on the checkout page.
Orders placed on working days gets normally dispatched within 24 hours accruing from the payment.
Together with the order confirmation email the Seller provides a tracking code to track the shipment.
The Consumer may be charged custom fees and / or import taxes, whose payment is exclusively her/his own duty.
The Seller does not ship to mail boxes. Orders with these shipping addresses will be automatically deleted.
Shipping fees are summarised in the cart during the checkout procedure and, subsequently, in the order confirmation.
Notes: Weekends and holidays are not considered working days. Orders placed during weekends or holidays will be shipped on the next working day possible.
RIGHT OF RETURN
The Consumer has the right to cancel the contract concluded with the Seller, without any penalty and without giving any reason, within fourteen (14) days from the date of delivery of the products purchased on cycledproject.com.
Purchased products cannot be changed.
To cancel the contract the Consumer shall use the return form to be filled and submitted via email to firstname.lastname@example.org. Alternatively the Consumer shall us any other written form to be addressed to the Seller which explicitly states the willing to cancel the contract.
If the Consumer chooses to cancel the contract with the return form, the Seller will send a notification via email to confirm the cancellation’s receipt. Instead, if the Consumer chooses to cancel the contract with a different form, she/he will have the burden of proof to prove the promptness of the cancellation.
Products shall be returned to the following address:
Via Moglianese 100
30037 Peseggia (VE) – ITALY
Once the Consumer has cancelled the contract, products shall be returned to the Seller within fourteen (14) days accruing from the date on which the Consumer notified the cancellation to the Seller.
The Consumer shall return the products at their own cost.
In addition to the above mentioned terms and conditions, the right of return is exercised correctly if the following conditions are fully met:
- products shall not be damaged and shall be in the same condition in which they were delivered;
- products shall be returned in their original package;
- returned products shall be delivered to the Seller within fourteen (14) days accruing from the date on which the Consumer notified the cancellation of the contract to the Seller.
If the right of return is exercised in compliance with the above mentioned terms and conditions, the Seller will refund payments already made, according to the payment method chosen by the Consumer. The Seller refunds payments already made promptly and, in any case, within fourteen (14) days from the date on which the Seller received the notification of cancellation of the contract.
May be the right of return not exercised in compliance with the above mentioned terms and conditions, the Consumer shall not be entitled to refund of payments already made to the Seller.
The Seller refunds payments already done by using the same payment method chosen.
The Seller withholds the refund until returned products have been delivered to its address.